Where are Mack & Co. products made?
All Mack & Co. pet accessories are thoughtfully handmade in the USA with care and attention to detail. Each piece is crafted in small batches to ensure quality, comfort, and durability.
How do I determine the correct size for my pet?
Please refer to our sizing guide on each product page for the best fit. If your pet is between sizes or you need additional help, we’re happy to assist! Just reach out before placing your order.
Do you offer wholesale?
Yes! Wholesale is available through Faire. Retailers can shop our collections, access exclusive pricing, and place orders easily through our Faire storefront.
Do you accept returns or exchanges?
Due to the handmade nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us within 48 hours of delivery and we’ll make it right.
Do you release new collections?
Yes! We regularly release limited collections and seasonal drops. Follow us on social media or join our email list to be the first to know about new launches.
How can I contact Mack & Co.?
For questions, sizing help, or wholesale inquiries, please contact us through our website or email. We aim to respond within 1–2 business days.